Robocalls – How to Stop

Robocalls – How to Stop

When the Do Not Call List was created we thought that would end telemarketing calls.  But we were wrong, on two counts: scammers do not care about breaking the law and technology has made it easy to make millions of calls cheaply.  Americans receive several millions robocalls every day.  Seniors, in particular are targets.  The FCC is working on rules to allow phone companies to block some calls from suspected companies and those from the 911 area code.  As we know, local 911 is the emergency number but area code 911 has not yet been assigned and used by scammers.

 

In an earlier blog about phones and danger to seniors I made the following recommendations:

 

  • Do not answer calls from numbers not recognized; let them go into voicemail
  • Do not answer questions over the phone
  • Do not confirm the phone number or anything else over the phone
  • Never give out personal information

 

But with the onslaught of these calls, seniors need more help.  The first line of defense is the Do Not Call List.  If their phones are not registered they need to do so ASAP.   Many phone companies are testing ways to alert customers of suspicious calls.  But the best way to prevent the robocalls now is to use a call-blocking service for both home phones and cell phones.  It is kind of a “LifeLock” for phone calls.  The most well-known service is Nomorobo (there are others).

 

How it works:  technology and databases of illegals robocallers enables the incoming call to be verified.  If legitimate, allows the call to go through.  If the call is not legitimate they block the call and notify the caller that the number has been blocked.

 

Nomorobo offers a service for home phones for free, although the service has some limits.  They also have a service and app for cell phones.  For an annual fee of $20 they will cover both home and cell phones.  It may be worth the cost to remove the nuisance and possible danger of robocalls to seniors.